Privacy Policy

Privacy Policy

Last Updated: September 20, 2026

At Intro Digital Lab, we respect your privacy and are committed to protecting the information you share with us through our website.

This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website:

  1. Information We Collect

We may collect information that you voluntarily provide when you contact us or submit an enquiry through our website, including:

  • Full name
  • Email address
  • Phone number
  • Business or company name
  • Website or other business information
  • Information provided in enquiry or contact forms
  • Any other information you choose to provide to us

We may also automatically collect certain technical and usage information when you visit our website, such as:

  • IP address
  • Browser and device information
  • Pages visited
  • Website interactions
  • Approximate geographic information
  • Referring website
  • Date and time of visits
  1. How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries and requests
  • Communicate with potential and existing clients
  • Understand your business requirements
  • Provide information about our services
  • Improve our website and user experience
  • Measure website and marketing performance
  • Maintain website security
  • Improve our services and marketing activities

We do not sell your personal information to third parties.

  1. Google Analytics

Our website uses Google Analytics 4 (GA4) to understand how visitors interact with our website.

Google Analytics may collect information about website visits, pages viewed, interactions, device information, and other usage information.

We use this information to understand website performance, analyse traffic, improve user experience, and measure marketing performance.

Google may process information collected through its services according to its own policies and terms.

  1. Google Tag Manager

Our website uses Google Tag Manager to manage website tags and measurement technologies.

Google Tag Manager is used to manage tags that may collect information for purposes such as analytics and website measurement.

The information collected depends on the specific tags configured on our website.

  1. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Enable website functionality
  • Understand website traffic
  • Measure website performance
  • Analyse visitor interactions
  • Improve user experience

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

  1. Contact and Enquiry Forms

When you submit information through a contact or enquiry form, we may use the information provided to:

  • Respond to your enquiry
  • Understand your requirements
  • Provide requested information
  • Discuss our services
  • Follow up regarding your enquiry

We use the information provided for legitimate business communication and service-related purposes.

  1. Sharing of Information

We may use third-party service providers that help us operate, analyse, secure, or improve our website and services.

These may include technology and analytics providers such as Google.

We may also disclose information when required by applicable law, legal process, or when necessary to protect our rights, website, users, or business.

We do not sell or rent your personal information.

  1. Data Security

We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate business interests.

  1. Your Privacy Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access to, correction of, or deletion of information you have provided to us.

If you have questions or requests regarding your personal information, you can contact us using the details provided below.

  1. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

  1. Children’s Privacy

Our website is not specifically directed toward children, and we do not knowingly collect personal information from children through our website.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or applicable legal requirements.

Any changes will be posted on this page with an updated Last Updated date.

  1. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Intro Digital Lab

Website: https://introdigitallab.com/

Email: info.introdigitallab@gmail.com

Phone: +91 7907309582

Location: Kannur, Kerala, India